Questions
Pre-booking questions
Post-booking questions
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Can I pay a deposit?
Yes, if your holiday is due to start more than 6 weeks away, you can usually pay a deposit.
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Can I stay for less than a week?
Of course you can! Just select the number of nights you wish to stay (less than 2 nights are considered on a request basis) and the date you want to start your holiday and the bookings page will calculate the price automatically. The website automatically calculates the price of your stay based on the dates you wish to go for.
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Can I bring my dog?
Sorry we only accept horses!
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Are linen and towels included?
Yes a set of bed linen, towels and tea towels are provided.
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What amenities are available at the property?
You can expect most of the standard appliances you would expect to have at home. See the accommodation page for further details. Please note, there is no washing machine.
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Do you provide cots and/or highchairs?
Yes we provide these free of charge. Please request such items upon booking. The Cot is only suitable for infants under 2.
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Is the property suitable for disabled access?
The bedrooms are on the ground floor accommodation and may be unsuitable for those with a physical disability. You should check carefully the property description as well as the photographs.
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What are the parking arrangements?
You can park your car safely next to Belle Vue Barn, and will generally accommodate up to 2 vehicles. See the third photo in the picture gallery for details on the accommodation page, towards the bottom of the 'About Belle Vue Barn' page.
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How do I get in to the property?
Once all payments have been received, we’ll send you out all the details you require for getting there including access to the property. We recommend that you get in touch with the owner a couple of days before you depart just to finalise the arrangements.
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Cancelling & amending a booking
If your circumstances have changed, please contact the following email address: bellevuebarn@gmail.com
Full details are contained in our terms and conditions
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What are the check-in & check-out times?
Most lettings commence at 3pm on the first day of your holiday and you must have vacated the property by 10am on the last day. This ensures that the owner has sufficient time to prepare the cottage for incoming guests.
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There’s a problem with the property when we get there
In the rare circumstances that something should not be right when you arrive at the property, the first point of contact should be the owner – the contact details of which you will have received along with your key collection details. The owner of the property lives locally and can pop along to sort any problems out.
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We’ve accidentally damaged something at the property
Should you accidentally damage something at the property when staying there, please contact the owner to let them know. A small amount of wear and tear is often accepted as par for the course but damage to larger appliances or extensive damage may have to be paid for. Full details are contained in our terms and conditions.
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Do we need to clean the property before we leave?
We ask you to respect the property and be mindful of the guests who are to stay there once you have left. You are expected to leave the property in a clean and tidy state upon departure.
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